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Contact the seller in time
Write within 60 days of purchase, using the details in your confirmation.
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Ask for your refund
Say that you would like to use the money-back guarantee.
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Follow the instructions
The seller explains the next steps and issues the refund after processing.

Have these ready
Save the confirmation email and any notes. They keep the process smooth.
Read the full terms on the official order page. The seller makes the final call on refunds.