The path
From order to refund
- 1
Keep your order email
It shows when you bought.
- 2
Use Gelagen for at least 30 days
The brand asks for this before a refund request.
- 3
Contact the seller in time
Write within 60 days of purchase, using the details in your confirmation.
- 4
Follow the seller’s steps
They explain how your refund is handled.
The full checklist is in how refunds work.
Start your Gelagen routine today
Two gummies a day, free US shipping on bigger bundles, six bonus guides and sixty days to decide.
Free shipping and bonus guides apply to the 3 and 6 bottle bundles.

